Shipping Policy

Hospital Supplies India is committed to delivering your medical equipment and healthcare products safely and on time. This Shipping Policy explains how we handle deliveries.

1. Shipping Coverage

We currently provide shipping and delivery services across Delhi NCR, including Ghaziabad, Noida, Delhi, and nearby regions. For locations outside Delhi NCR, shipping may be arranged upon request and availability.

2. Delivery Time

  • Standard delivery usually takes 1–3 business days within Delhi NCR.
  • Delivery timelines may vary depending on product availability and location.
  • Large medical equipment may require additional time for safe delivery and installation.

3. Shipping Charges

  • Shipping charges may vary based on product size, weight, and delivery location.
  • Any applicable delivery charges will be informed at the time of order confirmation.
  • Free delivery may be offered on selected products or promotional orders.

4. Order Processing

  • Orders are processed after confirmation and payment (if applicable).
  • Orders placed on Sundays or public holidays may be processed on the next working day.

5. Delivery & Installation

  • For major medical equipment, our team may assist with basic installation and guidance.
  • The customer or a representative must be present at the delivery address to receive the order.

6. Delays

Delivery may be delayed due to:

  • Weather conditions
  • Transport issues
  • Product availability
  • Unforeseen circumstances beyond our control

We will try to inform customers in case of significant delays.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect product:

  • Inform us within 24 hours of delivery
  • Share photos/details for verification
  • We will assist with replacement or resolution as applicable

8. Contact for Shipping Support

For shipping-related queries, contact:

Hospital Supplies India
Phone: 7982711523 / 8448669049 / 0120-3695791
Email: bajajtechnovision@gmail.com